TruHu Help Center
Frequently Asked Questions
Find answers for administrators rolling out TruHu and employees using it day to day. Still stuck? Reach out and we'll help.
Employers / Administrators
Set up, manage, and optimize TruHu for your team.
GETTING STARTEDLogins, passwords, training, and support basics.
EMPLOYEES & DATAManaging employees, admins, and census uploads.
MESSAGINGCreate, preview, schedule, and resend messages.
TASKS & SURVEYSBuild surveys, assign tasks, and review uploads.
PAGES & FILESPages, file management, and legacy migration.
PROFILE & SETTINGSCompany profile, logo, and self-update settings.
REPORTS & ANALYTICSEngagement dashboards and exports.
TROUBLESHOOTINGDelivery, subscription, and census errors.
Employees
Get the most out of TruHu as an employee.
ACCESS & LOGINSHow to access TruHu without a password.
MESSAGESReceiving, replying to, and managing messages.
TASKS & FILE UPLOADSCompleting tasks and uploading files.
PAGES & RESOURCESYour company's hub and language support.
SUPPORTWhere to go if something isn't working.
Still have questions?
Reach out to our customer support team and we'll get back to you within 1–2 business days.
Contact Support