About Securatech
Headquartered in Michigan with three locations and operations extending to California, Securatech is a full-service security provider dedicated to safeguarding people and property. Their team of 85 employees — 90% of whom work in the field — relies on specialized equipment and thorough training to deliver top-tier protection. Yet coordinating critical information among on-site guards, remote staff, and headquarters became a growing challenge as the company expanded.
The Challenge
As Securatech added more field-based roles, traditional communication methods fell short. Only a fraction of employees had corporate emails, and while Microsoft Teams was an option, licensing everyone would have been prohibitively expensive. In an attempt to keep people informed, the HR department experimented with everything from group texts to WhatsApp — yet neither provided a professional, secure channel that reached all 85 employees.
Essential forms and policy updates were scattered across multiple platforms, making it difficult for staff to find the latest information. Equally concerning, HR had no clear way of telling who read an urgent message and who did not.
"We've been struggling for years to find a tool where we can communicate with everybody at the same time."
— Abbie Jackson, Talent Acquisition and Development Manager
The Solution
Recognizing the need for a more cohesive system, Securatech partnered with Strategic Services Group, a benefits broker that works closely with them to tailor solutions for their workforce. As part of the broker's offerings, SSG introduced Securatech to TruHu — a centralized communication platform designed for organizations where not everyone has corporate email.
By implementing TruHu, Securatech finally had a single go-to channel for time-off forms, policy documents, and real-time alerts. New hires received immediate access to the platform as soon as they joined the team, ensuring they knew exactly where to find important updates right from day one. Field officers, in particular, could now rely on their mobile devices to stay informed, eliminating confusion about which app or inbox to check.
Key Outcomes
- Unified communication. Instead of juggling various apps and email lists, HR posts a single message in TruHu and reaches all 85 employees instantly.
- Professional & secure. Moving away from casual apps created a more formal communication channel, reflecting Securatech's high standards.
- Cost savings. Without the need to purchase email addresses or Teams licenses for everyone, Securatech cut unnecessary expenses.
- Improved engagement. From Michigan headquarters to California job sites, staff at every level now knows where to look for consistent, up-to-date information.
- Reduced workload for HR. Simplifying announcements and document sharing freed up time for other priorities, such as training and development.
Looking Ahead
As Securatech continues to scale its security services, TruHu remains at the core of its communication strategy. The user-friendly platform ensures that even with a highly mobile workforce, no one is left out of the loop. Backed by Strategic Services Group's ongoing support, Securatech is well-positioned to address emerging communication needs — allowing the company to focus on delivering the protection its clients depend on.
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